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Terms of Service

These Terms cover your use of the Remote Agents website, software, apps, extension, and optional cloud services.

By accessing or using Remote Agents, you agree to these Terms. If you do not agree, do not use the service.

Last updated: April 2, 2026 Auto-renewing paid subscriptions Cancel anytime
1. Using Remote Agents 2. Accounts 3. Local and Cloud Features 4. Billing and Subscriptions 5. Acceptable Use 6. Intellectual Property 7. Third-Party Services 8. Disclaimers 9. Limitation of Liability 10. Suspension and Termination 11. Changes and Contact

Quick billing summary: paid plans auto-renew until canceled, cancellation stops future renewals, refunds are non-refundable except where required by law, and billing or legal questions can be sent through the contact page.

1. Using Remote Agents

Remote Agents helps you continue and control active coding-agent workflows across devices. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to use the website, applications, extension, and related services for your internal personal or business use.

Remote Agents requires an account and an active subscription. Available plans currently include Starter (same-network relay), Pro (cloud relay), and Team. Features may also require internet access, compatible software, or third-party platforms.

2. Accounts

  • You are responsible for the accuracy of your account information and for maintaining the confidentiality of your login credentials.
  • You are responsible for activity that occurs under your account or on devices you authorize to connect.
  • You must be legally capable of entering into a binding agreement in order to use paid features.
  • You may request self-serve account deletion from our public Delete Account page after signing in with your account.
  • If you believe your account has been compromised, contact us promptly through the contact page.

3. Local and Cloud Features

Remote Agents supports both same-network relay and cloud-connected relay. Starter supports same-network relay within your machine and local network. Pro and Team include cloud relay through hosted infrastructure so your devices can connect across networks.

You are responsible for the prompts, data, source code, files, approvals, and other content you choose to process through the product. You should not use Remote Agents for content or workflows that you are not authorized to access, transmit, or modify.

4. Billing and Subscriptions

Paid plans are subscription products. By purchasing a paid plan, you authorize recurring charges for the subscription you selected until you cancel.

  • Auto-renewal: Paid subscriptions renew automatically at the end of each billing cycle unless canceled before renewal.
  • Cancellation: You may cancel at any time. Unless otherwise stated at the time of purchase, cancellation stops future renewals but does not retroactively refund charges already paid.
  • Account deletion: If you request account deletion, hosted cloud access is disabled immediately. Permanent deletion happens after 90 days unless you cancel the deletion request during that grace period.
  • Refunds: Payments are non-refundable except where required by law.
  • Taxes: You are responsible for any applicable taxes, duties, or similar government charges associated with your purchase, unless we are required to collect and remit them.
  • Pricing changes: We may change pricing for future billing periods. If we do, we will apply the new price prospectively.

Important: Payment processing is handled by Stripe, and your use of Stripe's services may also be subject to Stripe's terms and policies.

Billing help: Questions about renewals, cancellations, refunds, or invoices can be sent through the contact page.

Need plan-fit detail? See the Comparison Guide for workflow tradeoffs, the Technical FAQ for relay and approval detail, or the homepage pricing section for the current public plan lineup.

5. Acceptable Use

You may not use Remote Agents to:

  • violate any law, regulation, court order, or third-party right;
  • interfere with, disrupt, or degrade the service or other users' access to it;
  • attempt to gain unauthorized access to systems, accounts, or networks;
  • upload, transmit, or relay malicious code, malware, or harmful content;
  • probe, scan, scrape, reverse engineer, or misuse the service except to the extent such restriction is prohibited by applicable law;
  • use the service to infringe intellectual property, privacy, or confidentiality rights; or
  • circumvent usage limits, access controls, billing controls, or security protections.

6. Intellectual Property

Remote Agents and its related branding, software, website content, and service features are owned by us or our licensors and are protected by intellectual property laws. These Terms do not transfer any ownership rights to you other than the limited right to use the service as expressly described here.

If you send us feedback, suggestions, or ideas, you grant us a non-exclusive, worldwide, royalty-free license to use that feedback for any lawful purpose without compensation to you.

7. Third-Party Services

Remote Agents may rely on or interoperate with third-party services, including Supabase, Stripe, Fly.io, GitHub OAuth, app stores, operating systems, and development tools such as VS Code. We are not responsible for third-party services, and their availability or behavior may affect your use of Remote Agents.

If you download a mobile app through the Apple App Store or Google Play, or use third-party sign-in or platform features, your use may also be subject to those providers' terms and policies.

8. Disclaimers

Remote Agents is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all warranties, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the service will be uninterrupted, error-free, secure, or compatible with every workflow, device, model, extension, or development environment. You are responsible for reviewing generated outputs, approvals, and file changes before relying on them.

9. Limitation of Liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenues, goodwill, data, or business opportunities arising out of or related to your use of Remote Agents.

To the maximum extent permitted by law, our total aggregate liability for all claims arising out of or relating to the service or these Terms will not exceed the greater of: (a) the amount you paid us for Remote Agents during the 12 months before the event giving rise to the claim, or (b) USD $100.

Some jurisdictions do not allow certain limitations of liability, so some of the limitations above may not apply to you.

10. Suspension and Termination

We may suspend or terminate your access to all or part of the service if we reasonably believe you violated these Terms, created risk for other users, exposed us to legal liability, or misused the service.

You may stop using Remote Agents at any time. You may also request self-serve account deletion from our public Delete Account page; hosted cloud access is disabled immediately after the request and permanent deletion occurs after 90 days unless canceled during the grace period. Sections that by their nature should survive termination, including payment obligations, intellectual property provisions, disclaimers, liability limitations, and dispute-related provisions, will survive.

11. Changes and Contact

We may update these Terms from time to time. If we make material changes, we may update the date above and provide additional notice where appropriate. Your continued use of Remote Agents after updated Terms become effective means you accept the revised Terms.

Questions about these Terms, billing questions, and legal notices may be sent through the contact page.

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